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Customer Satisfaction and Profit Enhancement through Social CRM

Bibliographic Details
Journal Title: Research Journal of Applied Sciences, Engineering and Technology
Authors and Corporations: Menaka, P., Thangadurai, K., Uma, M., Punithavalli, M.
In: Research Journal of Applied Sciences, Engineering and Technology, 8, 2014, 1, p. 48-55
Type of Resource: E-Article
Language: Undetermined
published:
Maxwell Scientific Publication Corp.
Subjects: