APA Citation

Menaka, P.(2014). Customer Satisfaction and Profit Enhancement through Social CRM. Research Journal of Applied Sciences, Engineering and Technology, 8(1), 48-55. doi:10.19026/rjaset.8.939

MLA Citation

Menaka, P. "Customer Satisfaction and Profit Enhancement Through Social CRM". Research Journal of Applied Sciences, Engineering and Technology, 8.1 ( 2014 ): 48-55.

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